Privacy Policy

Privacy policy

We Respect Your Privacy

H.E.A. Federally Credit Union respects the privacy of visitors to our web site. This Privacy Policy is intended to provide information about how we will treat information you provide to us through our web site. Your use of our web site constitutes your acceptance of this policy.

We will not disclose your non-public personal information other than to non-affiliated third parties as permitted by law (for example, to reputable credit reporting bureaus). We only ask for information we truly need to complete a transaction or maintain a business relationship with you. We use this information to protect and administer your records, accounts, and funds.

Personal Information
H.E.A. FCU does not collect data about individual web site users. We collect and store information that does not personally identify you. This information is used to monitor peak usage times and track the areas of our web site that are of the most interest to visitors.

Types of Information That We Collect

Application Information
- Name and address
- Social security number
- Information from consumer reports such as a consumer's creditworthiness and credit history

Identifying Information
- Assets and income
Transaction Information
- Account balance
- Payment history
- Persons involved in the transaction

What We Do To Protect the Confidentiality
and Integrity on Non-Public Personal Information

We restrict employee access to personal information to a 'need to know' basis. Only employees who legitimately require your personal data to complete a business transaction ever see it. We strictly enforce procedures that prevent unauthorized access to your data. We require all organizations to which we provide data as permitted by law to have similar privacy safeguards, to further ensure your confidentiality.

Nothing in this statement affects our ability to collect, combine, use, verify, retain and report (including sharing with our regulators) information submitted in connection with the provision of products and services or obtained from public sources or third parties.

E-mail Communication
You are not required to disclose to H.E.A. FCU any personal identifying information when you visit the web site. However, you may choose to contact us via e-mail, which does require the disclosure of personal identifying information. When you communicate with us by e-mail, we use your e-mail address and other personal information for the specific purpose you requested and for responding to your questions or comments. We will not sell, trade, or otherwise disclose personal identifying information unless we are compelled to do so by law.

Links to Other Sites
H.E.A. Federally Credit Union's web site offers links to external Internet sites. These links are offered as a service, and the credit union does not control the content nor endorse products offered on them.

Terms and Conditions
The copyright laws of the United States and international treaties protect the information, text, and graphics included on the H.E.A. Federally Credit Union web site. We reserve the right to change this policy at any time by posting a new privacy policy. Your eligibility for any particular product or service is subject to approval by the credit union.

If you ever have questions or concerns about the integrity of your account information, please contact us at 478/953-7477.